Please allow 3-5 business days for your order to be shipped.

We do NOT cater to time sensitive shipments.

You will receive your tracking number via email or text (depending on the information you provide at checkout) with a link that will lead you to the carrier of your package. 

ALL RETURNS ARE REFUNDED IN THE FORM OF STORE CREDIT ONLY

• Wild Rose Clothing Co. accepts returns of unwashed, unworn, undamaged, unaltered, or defective merchandise, that is not a final sale item.

• Returns must be SENT to us within 7 DAYS from the date your order was DELIVERED.

Your return will be refunded in the form of STORE CREDIT ONLY - minus the cost of the shipping label we provide for you. We do not process returns back to cards or any other form of payment. This applies to ALL purchases. 

FINAL SALE ITEMS:

• ALL SALE/MARKED DOWN ITEMS
• Cowhide products
• Bodysuits
• Jewelry 
• Hair Clips
• Hats
• Tumblers
• Koozies
• Holiday Items  

EXCHANGES: 

Due to our limited quantities and high demand of our products, we do not offer exchanges on any items. You will be responsible for making a separate purchase for the desired size, color or any other variation.

• To make a return, fill out our "Contact Us / Returns" form with the following information

1. First & Last Name
2. Email address
3. Return order information

• We will email you with return address information
• Item(s) MUST be sent back to Wild Rose Clothing Co. within 7 days of the DELIVERY date.
• Pack your item(s) in a secure package with the protective packaging around the item(s) as it was sent to you.
• Items MUST be returned and UNDAMAGED/UNWORN. If item(s) are returned without tags or are damaged/worn, your return will NOT be processed and you will not receive your store credit compensation. 
• INCLUDE your packing slip with the items you are returning circled so we can be sure we have the correct customer information and have received the correct item(s)

WILD ROSE CLOTHING CO. IS NOT RESPONSIBLE FOR

• Delays with shipping carriers
• Lost, damaged, or marked delivered items. 

Once a package has left our facility, any issues will need to be handled with the carrier.

WRONG ADDRESS: 

• If Wild Rose Clothing Co. receives a package back from the shipping carrier due to the address provided being undeliverable, you (the customer) will be responsible for paying the additional shipping cost for the second shipment to the correct address. 
• You will receive an email from info@shopwildroseclothingco.com if we have run into this issue with your order. 
• An invoice will be sent for the additional shipping cost, and must be paid promptly. Your order will not ship until the invoice is paid.

DAMAGED OR WRONG ITEMS RECEIVED: 

• If there are any issues, such as damage to items purchased or you have received the wrong item, please send clear photos of your item(s) and your receipt to info@shopwildroseclothingco.com  WITHIN 3 DAYS OF DELIVERY. 
• We will review this email and send a prepaid label for a return. 
• You have 7 DAYS to ship the return back to us once we have sent you your prepaid label. 
• If the items are not sent back within those 7 days the item(s) will no longer be accepted. 

STORE CREDIT will be issued for damaged goods. There are no exceptions for this policy. Items that have been worn and claimed damaged will not be accepted.

IMAGE DISCLAIMER: 

Exact colors of merchandise may vary due to photography, indoor / outdoor lighting, and device resolutions. Clothing patterns may also vary. Please take this into consideration while purchasing. Only items that are not Final Sale are eligible for returns.

COWHIDE PRODUCTS: 

• ALL authentic cowhide products vary in color, texture, and pattern. 
• Hides do not qualify as defects and will not be refunded.